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Novelty Engineering Corp.

Subscription Management

Thank you for reaching out to i2D Communications Limited (i2DCL). We are pleased to submit our formal proposal to assist Novelty Engineerings with your Business Process Outsourcing (BPO) needs, specifically focusing on the streamlined procurement, management, and deployment of your software subscriptions

Office & Home Automation

    SECTION 1: AUTHORIZED SIGNATORY INFORMATION

    SECTION 2: PROPOSAL TERMS & CONDITIONS

    1. Financial Terms & Fee Structure: To maximize operational efficiency, we have shifted to a post-purchase invoicing structure:

    Post-Purchase Invoicing: i2DCL will execute the required subscription payments first and issue an invoice to Novelty Engineering Corporation immediately after the purchase is successfully made.
    Payment Timeline: Novelty Engineerings must clear each invoice within 2 working days of the invoice issuance date.
    Pricing Breakdown: The final invoice amount for each subscription cycle will be calculated as follows:
    Base Subscription Cost: As per the vendor's actual retail pricing.
    VAT/Tax Buffer (15%): A 15% charge may be added to the base price to cover VAT, digital service taxes, or transaction fees imposed by foreign payment gateways if incurred.
    Service Charge (5%): A flat 5% management and processing fee will be applied to the base subscription price.

    Overcharges, Add-ons, and Extra Token Usage: For platforms with usage-based billing (such as Claude AI API or workspace overages), any extra charges or token usage billed directly to i2DCL’s corporate cards will be passed on to Novelty Engineering Corporation. Novelty Engineering Corporation must clear these overage invoices within 2 working days.

    Service Suspension: If payments for base subscriptions or usage overcharges are not cleared within the specified 2 working days, i2DCL reserves the right to stop the service or remove its payment methods until all outstanding balances are cleared.

    2. Account Access & Service Delivery SLA: Account Provisioning: i2DCL will not provide or create new software accounts. Novelty Engineering Corporation retains full administrative ownership of its profiles.

    Payment Access: Novelty Engineerings will grant secure, temporary access to its existing accounts to allow i2DCL to link its corporate payment cards and process transactions.

    Turnaround Time: Processing the payment and delivering the active service status within your existing accounts may require up to 2 working days from the date the request is formally initiated.

    3. Service Continuation & Termination: Initial Setup: Preferred termination guidelines or project lifespans may be stated at the commencement of each individual subscription workflow.

    Notice Period for Changes: To ensure smooth billing cycles and avoid unintended automatic card charges, any modification, non-renewal, or termination of an active subscription must be confirmed in writing by Novelty Engineerings at least 1 month (30 days) prior to the subscription's next billing cycle.

    4. Liability and Operational Boundaries: i2DCL will be held operationally liable for any service termination at any point caused by payment processing failures or administrative delays on our side, provided that all previous invoices have been cleared by Novelty Engineerings within the agreed timeline.

    5. Currency Fluctuation Policy: Since software subscriptions are billed in foreign currencies (USD/EUR), i2DCL will invoice Novelty Engineerings in local currency based on the prevailing commercial bank selling rate on the actual day the card is charged.

    6. Third-Party ToS Compliance & Non-Refundability: Since Novelty Engineering Corporation maintains absolute control over the accounts, your team is strictly required to comply with the acceptable use policies of the respective platforms. i2DCL shall not be held liable if a vendor suspends an account due to policy violations, data misuse, or security breaches originating from Novelty Engineerings’ users.
    Once a subscription charge or token overcharge is processed on a vendor platform, that transaction is non-refundable, subject entirely to the vendor's independent policies.

    7. Credential Security: i2DCL will treat all shared access credentials with strict confidentiality and will only use them for explicit payment and billing management purposes. We highly recommend utilizing secure credential-sharing tools or setting up specific billing-manager roles where platforms permit.